Shipping policy

Shipping Policy

We ship orders within Sweden and to selected countries within the EU.

Delivery time

Orders are processed and dispatched as soon as possible.

Once an order has been dispatched, the normal delivery time within Sweden is approximately 2–5 business days. Delivery times to other countries may vary depending on the destination and selected shipping method.

Delivery times are estimates and may be affected by public holidays, high volumes handled by the carrier or other circumstances beyond our control.

Shipping cost

The shipping cost is shown at checkout before the order is completed.

Shipping methods

Available shipping options are shown at checkout and may vary depending on destination, weight and package size.

Tracking

If tracking is included in the selected shipping method, you will receive tracking information once the order has been dispatched.

Incorrect address or uncollected parcel

The customer is responsible for providing correct delivery information when placing the order.

If a shipment is returned to ASSET studio due to an incorrect address or because the parcel was not collected, the customer may be required to cover the actual costs incurred for the return shipment and any new delivery.

Shipping damage

If the parcel or product appears to have been damaged during transport, please contact us as soon as possible at asset.studio@gmail.com.

Please include photos of the product, the damage and the packaging where possible, as this may help us handle the matter more efficiently.

Shipping damage does not affect your rights under applicable Swedish consumer law.

Contact

If you have any questions about your delivery, you can contact us at:

ASSET studio
Email: asset.studio@gmail.com